Showing posts with label Telepresence. Show all posts
Showing posts with label Telepresence. Show all posts

Wednesday, April 21, 2010

The Four Forces: Driving Change to 2100AD

Four great trends will drive change in Tertiary education to 2100. I've introduced them in previous posts, but let's take a minute to line them up:

Demographics: 10 billion, mostly old people. World population will stabilise at around 10 billion people, and they will be increasingly old. An average age of 55 is not unreasonable by 2100. Longer lifespans will bring more people back for second and third dips into tertiary education, or indeed continuous education.  Overall, the sector might be ten times as large as it is today. It is not unreasonable to suppose that a large portion of the population over 18 might be engaged, in some form, in tertiary education.

Economics: The end of scarcity. A continuation of the 20th century trend would bring another tenfold increase in per capita GDP, making the world, on average, as rich as todays richest country (Norway). Only people at the very margins of society will be unable to afford tertiary education. In the first half of the century, vast cohorts in the old 'Third World' will want, and be able to afford, University educations.

Telepresence: The Death of Distance. Increasingly compelling, immersive and reliable telepresent environments will render the idea of bringing people together in one physical space for education or work a quaint anachronism. Teams or classes may come together once or twice a year, for novelties sake, but true telepresence will make geographic distance as old fashioned an idea as posting personal correspondence in physical mail..

Artificial Intelligence: Smarts too cheap to meter. The steady process of Moores law will create machines with processing power to match the human mind relatively early in the century. Distributed processing will allow systems to draw on immense processing power when needed, and present machines as cheaper alternatives to most jobs currently done by humans. User interfaces that can pass a Turing test will make machine staff indistinguishable from humans. Why hire a human receptionist to answer the phone when the phone comes a processor that can do the job, that doesn't need coffee. When a 1000 euro machine is smarter than anyone you can hire, why hire anyone? The consequences for economics and employment is staggering, and managing the transition will be a huge issue from mid century on.

These are simple extrapolations of well established trends, none of which have any major roadblocks in sight. It's difficult to make a compelling case against any of them. As of 2010, these trends have massive inertia behind them -it's difficult to imagine what scale of events could derail them.

That's not to say that nothing else will happen. Few in 1900 would have predicted the ubiquity of Automobiles, air travel or the Internet. But in 1900, the key trends that set the tone of the 20th century - population growth, economic growth and urbanisation, were in motion. Geopolitical events (like the world wars) could not have been forecast in detail, but the logic of industrialisation made it inevitable that great power wars would get bigger, and worse, until they became so destructive and expensive as to be not worth the risk. We could not have predicted the 747, but we could have predicted that economic growth would have made international travel relatively cheap and easy - we might have predicted a super Zeppelin.

Having mapped out these trends, the challenge now is to figure out what the consequences of these trends are for Tertiary Education, not just in isolation, but as these trends interact and interlock. The second challenge is that the future is not path independent. We don't just wake up in 2100, with institutions and people perfectly attuned to it, no more than our institutions  and peopel in 2010 are perfect fits for the world today. As the century plays out, existing institutions will adapt, or maladapt to the changes. Peoples ideas and preconceptions will change, but only in generational slow time. The future is not a destination everyone arrives at once, it's kind of smeared out, as William Gibson said:
"The future is already here. It's just not very evenly distributed"

Tuesday, April 6, 2010

Statistics.com: The thin end of the wedge

"The Specialists" by Steve Kolowich, Inside Higher Ed, April 5 2010.
Kolowich hits the nail on the head in this article on a number of themes, taking Statistics.com as an example of the type of entity that I think will be a central player in Education in the 21st century. The article is well worth a read.

Statistics.com seems to operate the Superstar model - I'll confess I don't know who the Superstars of Statistics are (it seems a strange idea!) but the Faculty looks grunty enough to make a land grab for the title. The course programme is comprehensive, and seems to have the relevant approvals and certifications. The Faculty is global, and grading is outsourced to India. One assumes that mentoring and synchronous tutorials are run from there too, or if not, they soon will be. Finally, and most importantly, the site operates by distance. It's in direct competition with every statistics department on earth.

Existing Universities will probably fight long and hard against this. It's Turkeys voting for Christmas. The article notes:
"Traditional institutions, however, have been hesitant to open the door to commercial ventures that sell higher education by the course or program."

Hesitant? No Kidding. Only a foolhardy or bankrupt University head would suggest downsizing the Stats department and contracting in a third party provider. It's also culturally incomprehensible and politically intractable. Most Universities think distance education is beneath contempt, unless it's their own  lecturers putting own Powerpoints on Blackboard, in which case it's a dynamic, innovative revenue stream. The idea of contracting out a core activity like teaching is politically impossible to institutions which just about manage to contract out the cleaning and catering.

The best new entrants like this can hope for is that a University might grant exemptions to students who have completed modules with them. It's tempting, would you lose out on fees for a potential MSc student because you won't recognise the modules, when the University of Down the Road will? The article suggests that is indeed the case:

"The [American Council for Education] says that it has never heard of a college refusing to accept credits earned in Statistics.com courses."

In the end though, the success of providers like this hinges on employers. If you were taking on a hire who needed stats and they had paper from Statistics.com, would you give them the time of day? If the market is tight, or the candidate is otherwise strong, you might think it worth the effort to get one of your existing Stats guys to check it out, or run some skill tests on the new hire. If there's twenty strong resumes in the pile, you might not bother and just hire the person who took their Stats from the same department you did. Even so, that's still progress. You probably have existing staff that need to be skilled up in Stats. You could send them down to the local college, but their lecture schedule is insane and won't gel at all with a working day. You could hire in a guy for some onsite training, but that's major expense and it won't wash for three people. Maybe you'll enroll them with Statistics.com, see how it works out...

Monday, March 29, 2010

True Telepresence and the end of space

Telepresence has to be the most obvious technological shift that will break into the mainstream, probably in the next decace, certainly before my daughter enrolls in University.
It's been a long time coming. Conference calls have been around for a long time, and with tools like Skype and various low cost commercial tools for virtual seminars, have begun to creep into the educational mainstream. At the other end of the market, top end vendors sell specialist conferenceing suites at price points to compete with the corporate jet. Affordable systems are improving fast, but they're not ready for primetime. The first 10 minutes of any session goes like this:
"Hello Galway. Are you there?"
"Yes, I can hear you, but I can't see you."
"OK Let me check the camera"
"Is Dublin on?"
"No They txted me. There's some problem. They are looking for the technician"
Once the session is rolling and everyone is logged on, it's still hard going. Participants complain it lacks the immediacy of a physical session. People at a distance can be easily tuned out as humans in the room take precedence over the lost little faces on the screen. Bandwidth bogeymen can drop people without warning. Technophiles will no doubt argue that it all works fine, you just have to woggle the transmogrifier. If it worked well, they wouldn't have to argue at all.

Forget all that, for a moment, and close your eyes. Imagine true telepresence. Imagine your seminar in classical history, given in the Roman Arena at Arles. At your feet, an ant labours busily in the dust. The sound and vision is perfect. Only the light summer breeze is missing. You see perhaps two dozen students from all over the world sitting on the dusty benches. Really, there are thousands, but no one sees that, each student only sees their peer group and you. When one student wishes to ask a question, the system artfully shifts them into the front row in everyone's illusion, gently and unnoticed, like a magician, they are just there. Only sometimes, in dialogue, does a tiny timelag betray them as from Honolulu, or Auckland. After a few minutes of introductory remarks, it's off to Actium. The class will fly as seagulls and watch the battle unfold below as the Triremes clash. Then off to breakout session in the Taverns of Athens, to discuss the outcome and argue the strategy with, it always seems, just enough bread and wine on the table to rearrange and demonstrate how it should have been fought, if only.

It's lovely, but what does it mean? Most importantly, just like Actium, winner takes all. No longer does a student need to put up with an incoherent lecturer in their local college who doesn't know a Trireme from a Bireme, and is only teaching this module because the Head of Department used to do it, but he's on sabbatical in Istanbul. If the best lecturer on the topic in the world can teach any number of telepresent students at so many euros a head, they will. They will be able to afford the splendid simulations, and they attract enough excellent postgraduates to run the small group sessions that are long the means of the your local, increasingly impoverished history department ("Or perhaps we should take on some of those new Virtual Instructors, they're very cheap nowadays"). Where once the material might have been taught in a thousand universities, now it will be taught in ten. The best teachers will command rock star salaries and draw thousands of students. The Simon Schamas and Niall Fergusons of today are in many ways like Caruso and McCormack, the first 'Stars' of opera a century ago. Back then, recordings were expensive. If you wanted to hear opera, you had to get in a room with a singer. There was work for plenty of tenors. Before recordings, they could, like lecturers, only earn their living one audience at a time. Now Carreras and a half dozen others command the lions share of the money, all the recording work, the sellout tours in 5000 seat venues. For anyone outside the top 10, it's a lean line of business, sung for love. When you can watch a top 10 performer live in 3D, in your living room, in full surround sound, it'll be leaner yet.

So it shall be for the teachers, in the age of the Superstar Professors.
What about the University? Where does that fit into all this?
Nowhere, much.